Disaster Response & Emergency Support

U.S. Cellular® is here to help you in your time of need.

Our Priority is keeping Customers connected
To keep you connected during the COVID-19 crisis, U.S. Cellular® is waiving data overage charges until May 31st, no matter what plan you’re on.

When natural disasters strike,

U.S. Cellular may offer free text, voice and data for customers located in the impacted areas. We keep communities connected by making temporary cellsites available when necessary, and providing complimentary chargers and charging stations.

Disaster Preparedness

For every emergency in front of you, we’re behind you.

Community Disaster Assistance

Review our Emergency Preparedness Checklist.

  • Save emergency numbers and email addresses in your devices for police, fire, hospital, schools and other essential contacts.
  • Designate two “in case of emergency” (ICE) contacts on your phone: one local and one out of town.
  • Download apps from FEMA, AccuWeather and local news stations from Google Play or the Apple App Store.
  • Keep up-to-date “before” photos or videos of the rooms and exterior of your property on your phone for insurance purposes.
  • Buy a waterproof case for your phone.
  • Keep a spare car charger or external charging device with you or stored in a waterproof bag.
  • If you have advance warning of a storm or emergency, start charging your devices as soon as possible.

Emergency Support Helpful Links: