You can save time by doing this online or over the phone. Get easy-to-understand, step-by-step help with your phone or tablet with our online Device Tutorials.
If you still need help with your device, just call Customer Care for help at 1-888-944-9400. (Be sure to call from a separate phone in case troubleshooting is needed.)
A valid photo ID is a government- or state-issued ID that is not expired and that has a clearly distinguishable photo. Including (but not limited to): driver's license, state issued identification card, passport, military ID, Personal Identity Verification (PIV), federally recognized tribal ID., such as a driver's license or passport, if visiting a store
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Smart Tip: Some stores will even let you schedule an appointment ahead of time.Related Topics: